Effective November 8, 2019
See
a guided tour of the main changes.
Your Privacy Matters
TruckersConnect’s
mission is to connect the world’s professionals to allow them to be more
productive and successful. Central to this mission is our commitment to be
transparent about the data we collect about you, how it is used and with whom
it is shared.
This Privacy Policy applies when you
use our Services (described below). We offer our users choices about the data
we collect, use and share as described in this Privacy Policy, Cookie Policy, Settings and our Help
Center.
View our Privacy Policy video
Table of Contents:
<!--[if !supportLists]-->·
<!--[endif]-->Introduction
<!--[if !supportLists]-->·
<!--[endif]-->Data
We Collect
<!--[if !supportLists]-->·
<!--[endif]-->How
We Use Your Data
<!--[if !supportLists]-->·
<!--[endif]-->How
We Share Information
<!--[if !supportLists]-->·
<!--[endif]-->Your
Choices & Obligations
<!--[if !supportLists]-->·
<!--[endif]-->Other
Important Information
Introduction
We are a social network and online
platform for professionals. People use our Services to find and be found for
business opportunities and to connect with others and information. Our Privacy
Policy applies to any Member or Visitor to our Services.
Our registered users (“Members”) share their
professional identities, engage with their network, exchange knowledge and
professional insights, post and view relevant content, learn and find business
and career opportunities. Content and data on some of our Services is viewable
to non-members (“Visitors”).
We use the term “Designated Countries” to refer to
countries in the European Union (EU), European Economic Area (EEA), and
Switzerland.
Services
This Privacy Policy, including
our Cookie
Policy applies
to your use of our Services.
This Privacy Policy applies to TruckersConnect.com,
TruckersConnect-branded apps, Slideshare, TruckersConnect Learning and other TruckersConnect-related
sites, apps, communications and services (“Services”), including off-site Services, such
as our ad services and the “Apply with TruckersConnect” and “Share with TruckersConnect”
plugins, but excluding services that state that they are offered under a
different privacy policy.
Data
Controllers and Contracting Parties
If you reside in the “Designated
Countries”: TruckersConnect Ireland Unlimited Company (“TruckersConnect
Ireland”) will be the controller of your personal data provided to, or
collected by or for, or processed in connection with our Services; you are
entering into the User Agreement with TruckersConnect
Ireland.
If you reside outside of the Designated
Countries: TruckersConnect Corporation will be the controller of your personal
data provided to, or collected by or for, or processed in connection with, our
Services; you are entering into the User Agreement with TruckersConnect
Corporation.
As a Visitor or Member of our Services,
the collection, use and sharing of your personal data is subject to this
Privacy Policy (which includes our Cookie Policy and other
documents referenced in this Privacy Policy) and updates.
Change
Changes to the Privacy Policy apply to
your use of our Services after the “effective date.”
TruckersConnect (“we” or “us”) can
modify this Privacy Policy, and if we make material changes to it, we will
provide notice through our Services, or by other means, to provide you the
opportunity to review the changes before they become effective. If you object
to any changes, you may close
your account.
You
acknowledge that your continued use of our Services after we publish or send a
notice about our changes to this Privacy Policy means that the collection, use
and sharing of your personal data is subject to the updated Privacy Policy.
1.
Data We Collect
1.1
Data You Provide To Us
You provide data to create an account
with us.
Registration
To
create an account you need to provide data including your name, email address
and/or mobile number, and a password. If you register for a premium Service,
you will need to provide payment (e.g., credit card) and billing information.
You create your TruckersConnect profile
(a complete profile helps you get the most from our Services).
Profile
You have choices about the
information on your profile, such as your education, work experience, skills,
photo, city
or area and
endorsements. Some Members may choose to complete a separate ProFinder profile. You don’t have to
provide additional information on your profile; however, profile information
helps you to get more from our Services, including helping recruiters and
business opportunities find you. It’s your choice whether to include sensitive
information on
your profile and to make that sensitive information public. Please do not post
or add personal data to your profile that you would not want to be publicly
available.
You give other data to us, such as by
syncing your address book or calendar.
Posting and Uploading
We collect personal data from you when
you provide, post or upload it to our Services, such as when you fill out a
form, (e.g., with demographic data or salary), respond to a
survey, or submit a resume. If you opt to import your address book, we receive
your contacts (including contact information your service provider(s) or app
automatically added to your address book when you communicated with addresses
or numbers not already in your list).
If
you sync your contacts or calendars with our Services, we will collect your
address book and calendar meeting information to keep growing your network by
suggesting connections for you and others, and by providing information about
them, e.g. times, places, attendees and contacts.
You
don’t have to post or upload personal data; though if you don’t, it may limit
your ability to grow and engage with your network over our Services.
1.2
Data From Others
Others may post or write about you.
Content and News
You and others may post content that
includes information about you (as part of articles, posts, comments, videos)
on our Services. Unless you opt-out, we collect public
information about you, such as professional-related news and accomplishments
(e.g., patents granted, professional recognition, conference speakers,
projects, etc.) and make it available as part of our Services (e.g. suggestions
for your profile, or notifications of mentions
in the news).
Others may sync their contacts or
calendar with our Services.
Contact and Calendar
Information
We
receive personal data (including contact information) about you when others
import or sync their contacts or calendar with our Services, associate their
contacts with Member profiles, or send messages using our Services (including
invites or connection requests). If you or others opt-in to sync email accounts
with our Services, we will also collect “email header” information that we can
associate with Member profiles.
Customers and partners may provide data
to us.
Partners
We
receive personal data about you when you use the services of our customers and
partners, such as employers, prospective employers and applicant tracking
systems providing us job application data.
Related Companies and
Other Services
We receive data about you when you use
some of the other services provided by us or our affiliates, including
Microsoft. For example, you may choose to send information about your contacts
in Microsoft apps and services, such as Outlook, to us for improved
professional networking activities on our Services.
1.3
Service Use
We log your visits and use of our
Services, including mobile apps.
We log usage data when you visit or
otherwise use our Services, including our sites, app and platform technology
(e.g., our off-site plugins), such as when you view or click on content (e.g.,
learning video) or ads (on or off our sites and apps), perform a search,
install or update one of our mobile apps, share articles or apply for jobs. We
use log-ins, cookies, device
informationand
internet protocol (“IP”) addresses to identify you and log your use.
1.4
Cookies, Web Beacons and Other Similar Technologies
We collect data through cookies and
similar technologies.
As further described in our Cookie
Policy,
we use cookies and similar technologies (e.g., web beacons, pixels, ad tags and
device identifiers) to recognize you and/or your device(s) on, off and across
different Services and devices. We also allow some others to use cookies as
described in our Cookie Policy. You can control cookies through your browser
settings and other tools. You can also opt-out from our use of
cookies and similar technologies that track your behavior on the sites of
others for third party advertising. For Visitors, the opt-out is here.
1.5
Your Device and Location
We receive data from your devices and
networks, including location data.
When you visit or leave our Services
(including our plugins or cookies or similar technology on the sites of
others), we receive the URL of both the site you came from and the one you go
to next. We also get information about your IP address, proxy server, operating
system, web browser and add-ons, device identifier and features, and/or ISP or
your mobile carrier. If you use our Services from a mobile device, that device
will send us data about your location based on your phone settings. We will ask
you to opt-in before we use GPS or other tools to identify your precise
location.
1.6
Messages
If you communicate through our
Services, we learn about that.
We collect information about you when
you send, receive, or engage with messages in connection with our Services. For
example, if you get a TruckersConnect connection request, we track whether you
have acted on it and will send you reminders. We also use automatic
scanningtechnology
on messages.
1.7
Workplace and School Provided Information
When your employer or school buys a
premium Service for you to use, they give us data about you.
Others buying our Services for your
use, such as your employer or your school, provide us with personal data about
you and your eligibility to use the Services that they purchase for use by
their workers, students or alumni. For example, we will get contact information
for “Company
Page”
administrators and for authorizing users of our premium Services, such as our
recruiting, sales or learning products.
1.8
Sites and Services of Others
We get data when you visit sites that
include our plugins, ads or cookies or log-in to others’ services with your TruckersConnect
account.
We
receive information about your visits and interaction with services provided by
others when you log-in with TruckersConnect or visit others’ services that
include our plugins (such as “Share on TruckersConnect” or “Apply with TruckersConnect”),
ads, cookies or similar technologies.
1.9
Other
We are improving our Services, which
means we get new data and create new ways to use data.
Our
Services are dynamic, and we often introduce new features, which may require
the collection of new information. If we collect materially different personal
data or materially change how we use your data, we will notify you and may also
modify this Privacy Policy.
2.
How We Use Your Data
We use your data to provide, support,
personalize and develop our Services.
How we use your personal data will
depend on which Services you use, how you use those Services and the choices
you make in your settings. We use the data
that we have about you to provide and personalize, including with the help of automated
systems and inferences we make, our Services (including ads) so that they can
be more relevant and useful to you and others.
2.1
Services
Our Services help you connect with
others, find and be found for work and business opportunities, stay informed,
get training and be more productive.
We
use your data to authorize access to our Services.
Stay Connected
Our Services allow you to stay in touch
and up to date with colleagues, partners, clients, and other professional
contacts. To do so, you will “connect” with the professionals who you choose,
and who also wish to “connect” with you. Subject to your settings, when you connect
with other Members, you will be able to search each others’ connections in
order to exchange professional opportunities.
We will use data about you (such as
your profile, profiles you have viewed or data provided through address book
uploads or partner integrations) to help others find your profile, suggest
connections for you and others (e.g. Members who share your contacts or job
experiences) and enable you to invite others to become a Member and connect
with you. You can also opt-in to allow us to use your precise location or
proximity to others for certain tasks (e.g. to suggest other nearby Members for you
to connect with, calculate the commute to a new job, or notify your connections
that you are at a professional event).
It is your choice whether to invite
someone to our Services, send a connection request, or allow another Member to
become your connection. When you invite someone to connect with you, your
invitation will include your name, photo, network and contact information. We
will send invitation reminders to the person you invited. You can choose whether or not
to share your own list of connections with your connections.
Visitors have choices about how we
use their data.
Stay Informed
Our Services allow you to stay informed
about news, events and ideas regarding professional topics you care about, and
from professionals you respect. Our Services also allow you to improve your
professional skills, or learn new ones. We use the data we have about you
(e.g., data you provide, data we collect from your engagement with our Services
and inferences we make from the data we have about you), to recommend relevant
content and conversations on our Services, suggest skills you may have to add
to your profile and skills that you might need to pursue your next opportunity.
So, if you let us know that you are interested in a new skill (e.g., by
watching a learning video), we will use this information to personalize content
in your feed, suggest that you follow certain members on our site, or watch
related learning content to help you towards that new skill. We use your content,
activity and other data, including your name and picture, to provide notices to
your network and others. For example, subject to your settings, we may notify
others that you have updated your profile, posted a blog, took a social action, made new
connections or were mentioned
in the news.
Career
Our Services allow you to explore
careers, evaluate educational opportunities, and seek out, and be found for,
career opportunities. Your profile can be found by those looking to hire (for a
job or a specific
task)
or be hired by you. We will use your data to recommend jobs or mentees, show
you and others who work at a company, in an industry, function or location or
have certain skills and connections. You can signal that you are interested in changing
jobs and share information with job recruiters. We will use your data to
recommend jobs to you and you to recruiters. We may use automated systems to
profile and provide recommendations to help make our Services more relevant to
our Members, Visitors and customers. Keeping your profile accurate and
up-to-date may help you better connect to others and to opportunities through
our Services.
Productivity
Our Services allow you to collaborate
with colleagues, search for potential clients, customers, partners and others
to do business with. Our Services allow you to communicate with other Members
and schedule and prepare meetings with them. If your settings allow, we scan
messages to provide “bots” or similar tools that facilitate tasks such as
scheduling meetings, drafting responses, summarizing messages or recommending
next steps. Learn
more.
2.2
Premium Services
Our premium Services allow paying users
to search for and contact Members through our Services, such as searching for
and contacting job candidates, sales leads and co-workers, manage talent and
promote content through social media.
We sell premium Services that provide
our customers and subscribers customized-search functionality and tools
(including messaging and activity alerts) as part of our talent, marketing and
sales solutions. Customers can export limited information from your profile,
such as name, headline, current company, current title, and general location
(e.g., Dublin), in order to manage sales leads or talent, unless you opt-out. We do not provide
contact information to customers as part of these premium Services without your
consent. A premium Services customer can store information he/she has about you
in our premium Services, such as a resume or contact information or sales
history. The data provided about you by these customers is subject to the
policies of those customers. Other enterprise Services and features that use
your data include TeamLink and Elevate (social
promotion of content).
2.3
Communications
We contact you and enable
communications between Members. We offer settings to control what messages you
receive and how often you receive some types of messages.
We will contact you through email,
mobile phone, notices posted on our websites or apps, messages to your TruckersConnect
inbox, and other ways through our Services, including text messages and push
notifications. We will send you messages about the availability of our
Services, security, or other service-related issues. We also send messages
about how to use the Services, network updates, reminders, job suggestions and
promotional messages from us and our partners. You may change your
communication preferences at any time.
Please be aware that you cannot opt-out of receiving service messages from us,
including security and legal notices.
We also enable communications between you and
others through our Services, including for example invitations, InMail, groups and messages between
connections.
2.4
Advertising
We serve you tailored ads both on and
off our Services. We offer you choices regarding personalized ads, but you
cannot opt-out of seeing other ads.
We target (and measure the performance
of) ads to Members, Visitors and others both on and off our Services directly
or through a variety of partners, using the following data, whether
separately or combined:
We will show you ads called sponsored
content which
look similar to non-sponsored content, except that they are labeled “ads” or
“sponsored.” If you take an action (such as like, comment or share) on these
ads, your action is associated with your name and viewable by others, including
the advertiser. Subject to your settings, if you take a
social action on the TruckersConnect Services, that action may be
mentioned with related ads.
Ad Choices
We adhere to self-regulatory
principles for
interest-based advertising and participate in industry opt-outs from such ads.
This does not opt you out of receiving advertising; you will continue to get
other ads by advertisers not listed with these self regulatory tools. You can
also opt-out specifically
from our uses of certain categories of data to show you more relevant ads. For
Visitors, the setting is here.
Info to Ad Providers
We
do not share your personal data with any third-party advertisers or ad networks
for their advertising except for: (i) hashed or device identifiers (to the
extent they are personal data in some countries); (ii) with your separate
permission (e.g., lead generation form) or (iii) data already visible to any
users of the Services (e.g. profile). However, if you view or click on an ad on
or off our site or apps, the ad provider will get a signal that someone visited
the page that displayed the ad, and they may through the use of mechanisms such
as cookies determine it is you. Advertising partners can associate personal
data collected by the advertiser directly from you with our cookies and similar
technologies. In such instances, we seek to contractually require such
advertising partners to obtain your explicit, opt-in consent before doing so.
2.5
Marketing
We promote our Services to you and
others.
We
use data and content about Members for invitations and communications promoting
membership and network growth, engagement and our Services.
2.6
Developing Services and Research
We develop our Services and conduct
research.
Service Development
We use data, including public feedback,
to conduct research and development
for the further development of our Services in order to provide you and others
with a better, more intuitive and personalized experience, drive membership
growth and engagement on our Services, and help connect professionals to each
other and to economic opportunity.
Other Research
We seek to create economic opportunity
for Members of the global workforce and to help them be more productive and
successful. We use the personal data available to us to research social,
economic and workplace trends such as jobs availability and skills needed for
these jobs and policies
that help bridge the gap in various industries and geographic areas. In some
cases, we work with trusted third parties to perform this research, under controls that are
designed to protect your privacy. We publish or allow others to publish
economic insights, presented as aggregated data rather than personal data.
Surveys
Polls and surveys are conducted by us
and others through our Services. You are not obligated to respond to polls or
surveys, and you have choices about the information you provide. You may opt-out of survey
invitations.
2.7
Customer Support
We use data to help you and fix
problems.
We
use the data (which can include your communications) to investigate, respond to
and resolve complaints and Service issues (e.g., bugs).
2.8
Aggregate Insights
We use data to generate aggregate
insights.
We use your data to produce and share
aggregated insights that do not identify you. [Learn
More].
For example we may use your data to generate statistics about our
members, their profession or industry, to calculate ad impressions served or
clicked on, or to publish visitor demographics for a Service or demographic
workforce insights.
2.9
Security and Investigations
We use data for security, fraud
prevention and investigations.
We use your data (including your
communications) if we think it’s necessary for security purposes or to
investigate possible fraud or other violations of our User Agreement or this Privacy
Policy and/or attempts to harm our Members or Visitors.
3.
How We Share Information
3.1
Our Services
Any data that you include on your
profile and any content you post or social action (e.g. likes, follows, comments,
shares) you take on our Services will be seen by others.
Profile
Your profile is fully visible to all
Members and customers of our Services. Subject to your settings, it can also be
visible to others on or off of our Services (e.g., Visitors to our Services or
users of third- party search engines). As detailed in our Help
Center,
your settings, degree of connection with the viewing Member, the subscriptions
they may have, their usage
of our Services,
access channels and search types (e.g., by name or by keyword) impact the
availability of your profile and whether they can view certain fields in your
profile.
Posts, Likes,
Follows, Comments, Messages
Our
Services allow viewing and sharing information including through posts, likes,
follows and comments.
Your employer can see how you use
Services they provided for your work (e.g. as a recruiter or sales agent) and
related information. We will not show them your job searches or personal
messages.
Enterprise Accounts
Your
employer may offer you access to our enterprise Services such as Recruiter,
Sales Navigator, TruckersConnect Learning or our advertising Campaign Manager.
Your employer can review and manage your use of such enterprise Services.
Depending on the enterprise Service,
before you use such Service, we will ask for permission to share relevant data
from your profile or use of our non-enterprise Services. For example, users
of Sales
Navigator will
be asked to share their “social selling index”, a score calculated in part based
on their personal account activity. We understand that certain activities such
as job hunting and personal messages are sensitive, and so we do not share
those with your employer unless you choose to share it with them through our
Services (for example, by applying for a new position in the same company or
mentioning your job hunting in a message to a co-worker through our Services).
3.2
Communication Archival
Regulated Members may need to store
communications outside of our Service.
Some
Members (or their employers) need, for legal or professional compliance, to
archive their communications and social media activity, and will use services
of others to provide these archival services. We enable archiving of messages
by those Members outside of our Services. For example, a financial advisor
needs to archive communications with her clients through our Services in order
to maintain her professional financial advisor license.
3.3
Others’ Services
You may link your account with others’
services so that they can look up your contacts’ profiles, post your shares on
such platforms, or start conversations with your connections on such platforms.
Excerpts from your profile will also appear on the services of others.
Subject to your settings, other services may
look-up your profile. When you opt to link your account with other services,
personal data will become available to them. The sharing and use of that
personal data will be described in, or linked to, a consent screen when you opt
to link the accounts. For example, you may link your Twitter or WeChat account
to share content from our Services into these other services, or your email
provider may give you the option to upload your TruckersConnect contacts into
its own service. You may revoke the link with
such accounts.
Subject to your settings, excerpts from
your profile will appear on
the services of others (e.g., search engine results, mail and calendar
applications that show a user a “mini” TruckersConnect profile of the person
they are meeting or messaging, social media aggregators, talent and lead
managers). “Old” profile information remains on these services until they
update their data cache with changes you made to your profile.
3.4
Related Services
We share your data across our different
Services and TruckersConnect-affiliated entities.
We
will share your personal data with our affiliates to provide and develop our
Services. We may combine information internally across the different Services
covered by this Privacy Policy to help our Services be more relevant and useful
to you and others. For example, SlideShare will recommend better content to you
based on your TruckersConnect profile or the articles you read on the TruckersConnect
Services, and we can personalize your feed or job recommendations based on your
learning video history, because we are able to identify you across different
Services using cookies or similar technologies.
3.5
Service Providers
We may use others to help us with our
Services.
We
use others to help us provide our Services (e.g., maintenance, analysis, audit,
payments, fraud detection, marketing and development). They will have access to
your information as reasonably necessary to perform these tasks on our behalf
and are obligated not to disclose or use it for other purposes.
3.6
Legal Disclosures
We may need to share your data when we
believe it’s required by law or to help protect the rights and safety of you,
us or others.
It is possible that we will need to
disclose information about you when required by law, subpoena, or other legal
process or if we have a good faith belief that disclosure is reasonably
necessary to (1) investigate, prevent, or take action regarding suspected or
actual illegal activities or to assist government enforcement agencies; (2)
enforce our agreements with you, (3) investigate and defend ourselves against
any third-party claims or allegations, (4) protect the security or integrity of
our Service (such as by sharing with companies facing similar threats); or (5)
exercise or protect the rights and safety of TruckersConnect, our Members,
personnel, or others. We attempt to notify Members about legal demands for
their personal data when appropriate in our judgment, unless prohibited by law
or court order or when the request is an emergency. We may dispute such demands
when we believe, in our discretion, that the requests are overbroad, vague or
lack proper authority, but we do not promise to challenge every demand. To
learn more see our Data
Request Guidelines and Transparency Report.
3.7
Change in Control or Sale
We may share your data when our
business is sold to others, but it must continue to be used in accordance with
this Privacy Policy.
We
can also share your personal data as part of a sale, merger or change in
control, or in preparation for any of these events. Any other entity which buys
us or part of our business will have the right to continue to use your data,
but only in the manner set out in this Privacy Policy unless you agree
otherwise.
4.
Your Choices & Obligations
4.1
Data Retention
We keep most of your personal data for
as long as your account is open.
We retain your personal data while your
account is in existence or as needed to provide you Services. This includes
data you or others provided to us and data generated or inferred from your use
of our Services. Even if you only use our Services when looking for a new job
every few years, we will retain your information and keep your profile open
until you decide to close your account. In some cases we choose to retain
certain information (e.g., visits to sites carrying our “share with TruckersConnect”
or “apply with TruckersConnect” plugins without
clicking on the plugin) in a depersonalized or aggregated form.
4.2
Rights to Access and Control Your Personal Data
You can access or delete your personal
data. You have many choices about how your data is collected, used and shared.
We provide many choices about the
collection, use and sharing of your data, from deleting or correcting data you
include in your profile and controlling
the visibility of your posts to
advertising opt-outs and communication controls. We
offer you settings to control and
manage the personal data we have about you (for SlideShare, please contact us).
For
personal data that we have about you:
Visitors can learn more about how to
make these requests here. You may also
contact us using the contact information below, and we will consider your
request in accordance with applicable laws.
Residents in the Designated Countries
may have additional rights under their laws. Learn
More.
4.3
Account Closure
We keep some of your data even after
you close your account.
If you choose to close your TruckersConnect (or SlideShare) account, your
personal data will generally stop being visible to others on our Services
within 24 hours. We generally delete closed account information within 30 days
of account closure, except as noted below.
We
retain your personal data even after you have closed your account if reasonably
necessary to comply with our legal obligations (including law enforcement
requests), meet regulatory requirements, resolve disputes, maintain security,
prevent fraud and abuse, enforce our User Agreement, or fulfill your request to
“unsubscribe” from further messages from us. We will retain de-personalized
information after your account has been closed.
Information
you have shared with others (e.g., through InMail, updates or group posts) will
remain visible after you closed your account or deleted the information from
your own profile or mailbox, and we do not control data that other Members
copied out of our Services. Groups content and ratings or review content
associated with closed accounts will show an unknown user as the source. Your
profile may continue to be displayed in the services of others (e.g., search
engine results) until they refresh their cache.
5.
Other Important Information
5.1.
Security
We monitor for and try to prevent
security breaches. Please use the security features available through our
Services.
We implement security safeguards
designed to protect your data, such as HTTPS. We regularly monitor our systems
for possible vulnerabilities and attacks. However, we cannot warrant the security
of any information that you send us. There is no guarantee that data may not be
accessed, disclosed, altered, or destroyed by breach of any of our physical,
technical, or managerial safeguards. Please visit our Safety Center for additional
information about safely using our Services, including two-factor
authentication.
5.2.
Cross-Border Data Transfers
We store and use your data outside your
country.
We process data both inside and outside
of the United States and rely on legally-provided mechanisms to lawfully
transfer data across borders.